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Managed IT Services in South Africa

CyberJo is a managed IT services provider (MSP) that keeps your technology secure, supported and running, so your team can focus on the business. Our managed IT services combine proactive IT support with fundamental cybersecurity, all for a predictable monthly fee. We are remote-first, with staff in Cape Town and Johannesburg for on-site support when you need it.

What Our Managed IT Services Include

Day-to-day IT support, system administration and cloud management delivered by one accountable team.

User Support

Resolving day-to-day IT challenges of users. Ensure users remain operational and productive.

IT Management

Continuous operational management, project implementation, and effective technology oversight.

Cloud, SaaS & PaaS System Support

Expertise in Microsoft 365 and Google Workspace, with readiness to support other cloud environments.

Server Management

Administration and support for both Linux and Windows server environments.

System Migration

Taking on projects to migrate you to the cloud or to different cloud service providers.

Fundamental Cybersecurity Built Into Every Plan

Essential security is not an add-on. Every managed IT services plan includes the fundamentals that protect your business from everyday threats.

Security Basics to Advance

Implementation, management, and support of essential security systems like firewalls and antivirus, with a focus on correct configurations.

Security Control Testing

Performing tests to ensure your security measures are effective.

Security Auditing & Vulnerability Management

Conducting vulnerability assessments and ensuring adherence to cybersecurity frameworks.

Security Architecture & Design

Designing and implementing secure systems tailored to your business needs.

Specialised Cybersecurity, Governance, Risk & Compliance

Beyond ongoing managed IT services, we deliver specialised cybersecurity, governance, risk and compliance through focused engagements or projects with the client, drawing on our partner network.

Specialised Cybersecurity

Focused security projects such as deeper architecture reviews, control testing and vulnerability remediation, scoped as engagements when your risk profile requires more than the fundamentals.

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Governance, Risk & Compliance

Policy, documentation, business continuity and risk management delivered as focused projects. Our legal counsel, OM Baloyi Inc, helps us improve the quality of our ICT GRC services.

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Partner Network

We bring in trusted specialists, including OM Baloyi Inc for legal counsel and L and F Consultants for business management, so your projects get expert input.

Meet our team

Where We Work and Who We're Perfect For

We are remote-first and deliver our managed IT services primarily remotely, supported by staff on the ground where you need us. When physical work is required outside our service areas, we engage local IT providers to attend on site.

Primarily Remote

We are a remote-first provider and render our services primarily remotely, so your team gets fast support wherever they work.

Cape Town & Johannesburg

Our staff are situated in Cape Town and Johannesburg, and we perform on-site visits as necessary within approximately a 100km radius around these areas.

1 to 100 Employees

We're perfect for companies with one or more branches that size anywhere from 1 to 100 employees.

Managed IT Services FAQ

Common questions about our managed IT services in South Africa.

What are managed IT services?

Managed IT services is an ongoing arrangement where an external provider (a Managed Service Provider, or MSP) takes responsibility for your business's IT systems for a predictable monthly fee. CyberJo manages user support, devices, servers, cloud platforms and fundamental cybersecurity so your team stays productive and your systems stay secure.

Do your managed IT services include cybersecurity?

Yes. Fundamental cybersecurity is built into every CyberJo managed IT services plan, including security basics such as firewalls and antivirus, patch management, security control testing, and vulnerability management.

Do you offer specialised cybersecurity, governance, risk and compliance?

Yes. Beyond our standard managed IT services, we deliver specialised cybersecurity, governance, risk and compliance (GRC) through focused engagements or projects with the client, drawing on our partner network for legal and business expertise.

Who are your managed IT services for?

We're perfect for companies with one or more branches that size anywhere from 1 to 100 employees and want dependable IT support and fundamental cybersecurity without building an in-house team.

Which areas do you service?

We are remote-first and deliver our managed IT services primarily remotely. Our staff are situated in Cape Town and Johannesburg, and we perform on-site visits as necessary within approximately a 100km radius around these areas. When physical work is required outside these service areas, we engage local IT providers to attend on site.

Ready to move to managed IT services?

Choose a package that fits your business, or talk to us about a focused cybersecurity or GRC project.

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