Full On Package
Our complete managed service with dedicated delivery and upskilling.
Full On is our most comprehensive package. It brings 40 Value Units a month, dedicated delivery of our services, and advanced training so your own team can grow alongside ours.
Who it's for
- Established businesses with significant infrastructure and security needs.
- Teams that want a dedicated delivery partner rather than ad-hoc support.
- Organisations that also want to upskill their own IT, development or security staff.
What's included
Every task is measured in Value Units, so you only ever pay for the level of expertise a job actually needs.
Full system administration, cybersecurity, and access to governance and development work.
A dedicated consultant who works closely with you to meet your goals.
Advanced training for your users and for your own IT, development and security staff.
How the VU pool works
So there are no surprises, here is exactly how this option behaves and where its limits are.
- 40 Value Units are loaded onto your VU pool every month for the duration of your contract.
- Your monthly usage is governed by your VU health score, which is the total VU you have purchased to date divided by the VU sitting in your pool. It stops a build-up of VU from being drawn down in a single month and keeps our capacity fair for every client.
- The VU in your pool is not a hard monthly allowance. It shows whether your package should be upgraded or downgraded.
- Some services are still marked Limited in the comparison table and may need extra planning or additional VU.
- If your VU pool is depleted and no VU is available, service delivery pauses until your next scheduled invoice loads new VU, or until you buy a top-up.
- If an invoice is more than 7 days overdue, your VU is placed on hold and cannot be used until the account is settled.
Need something different?
These are our standard arrangements. Every business is different, and we can tailor the details to suit yours, including VU allocations, response targets, included services and add-ons. Talk to us and we will put an agreement together that fits.
Talk to usReady to get started?
Place a service order online, or talk to us first and we will help you choose the right fit.